Titlu Job: Customer Support
Got a head full of ideas? Good.
We’re looking for an enthusiastic English speaker to join our Customer Support team!
It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.
Hard skills:
- Great written English skills (mandatory);
- Betting and sports knowledge is a plus;
- Online Casino and payment systems knowledge is a plus;
- No previous job experience is required.
Soft skills:
- Ability to follow documented procedures;
- Continuous learning;
- Highly organized, focus capacity;
- Team spirit;
- Time management skills;
- Ability to communicate technical problems concisely and professionally.
Main responsibilities:
The customer supporter will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.
Schedule:
From 09:00 to 17:00 or 17:00 to 01:00, 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview.
Salary:
Salary package – €300 net.
Perks and benefits:
- We provide a daily catered lunch;
- Possibility to work overtime (extra hours are double paid);
- Paid taxi for those working until 01:00;
- We hold team building activities and office parties throughout the year;
- We offer a health insurance package;
- Our offices are in the heart of the city, at Unirii Square;
- You will be part of a young and pleasant work environment;
- We lighten up our workplace with an entertainment corner (for which – by the way, we’ll expect your feedback & suggestions);
- And… don’t forget to share your ideas for our ever-growing, IT library!
