Titlu Job: Support Engineer & Technical Writer
Fond of Open Source values? Eager to see projects reach the quality levels expected from world-class software? Willing to work with a wide range of customers from different countries, with different activity backgrounds united by XWiki? Join us and you'll work closely with the people from our French, Romanian and Algerian teams!
Responsibilities
* Provide support and technical solutions to our clients (via mail, instant messaging, phone)
* Work on reproducing bugs reported by the XWiki customers
* Create, modify and enhance the XWiki documentation, both in English and in French
* Have a good understanding of the XWiki product and of the client environments
Required skills
* Experience with bug-tracking tools (JIRA, Bugzilla etc.)
* Good knowledge of Open Source technologies and products
* Working knowledge of web technologies (HTML, XML, Javascript, CSS, HTTP)
* Familiarity with web server configuration (Apache Web server, Servlet containers)
* Knowledge of the software development cycle
* Strong writing ability
* Proven track record of creating customer-facing technical documentation is considered a plus.
The way we work
At XWiki you'll work with us in a fast-paced, international environment. Our commitment to Open Source values is reflected in our company's culture and you'll be a key element in building the next generation wiki, learning from a wide community of smart developers. XWiki fosters a collaborative work environment in which innovation and initiative are highly appreciated.
Additionally we offer:
* Competitive salary
* Bonuses based on performance twice per year
* Meal tickets
* Private medical insurance
* Yearly vouchers for glasses
* Foreign language courses
* Team activities
* Flexible work schedule with the possibility of working from home
Apply for this position!
Interested in becoming an XWikier? Send us right now your application at jobs@xwiki.com !
