Titlu Job: SAP SD Applications Support (GERMAN)
Needs:
- Language – German and English Speaking
- Experience: 4 to 8 Years
- Good Experience in End user support and queries related to transactions
- Good in configure the business requirements related to SD Module in SAP
- Load master data by taking required approval
- Understand user’s requirements and give inputs to ABAP team to develop reports and print layouts
- Support other modules like PP, MM/CRM as per the requirement /run book
- Do primary testing, related to configuration and reports in development clients
- Analyze support issues logged with Service Desk
- Provide response and resolution as per the SLA
- Update the status of closure of the ticket.
Experiences:
- Strong SAP Sales application experience
- Strong CRM application experience
- Advanced communication skills, both written and face-to-face (German & English)
- Expert knowledge and experience with solving complex problems through solid analytical problem solving skills
- Sense of urgency and accountability
- Business Process understanding in FI, PP, MM and BI
- Strong Awareness of ITIL best practice
- Good team participation/Team builder
- Conflict resolution and Self-motivator
- Advanced personal management: punctuality, attendance, and presentation.