Titlu Job: Process Improvement Manager

Team & Role: Process Improvement Manager

Location:  Bucharest

Level: > 5 years’ experience 

Responsibilities: 

·  Oversees the planning, implementation and tracking of the project 

·  Ensures the project meets the client expectations with respect to quality, budget, delivery timelines 

·  Defines the overall scope of the project in consultation with project stakeholders. 

Proposes & validates the project schedule 

·  Prioritizes/leads the project team in prioritizing the tasks of the project, based on analysis of strategic importance, outstanding tasks, obstacles and barriers, budgets, resources, deadlines 

·  Creates or participates in the creation of project documentation 

·  Identifies tracks, manages and mitigates risks throughout the project life. 

Escalates the issues when necessary to ensure minimum impact on project deliverables 

·  Plans & follows up the Knowledge 

Transfer process, ensuring the client resources reach the adequate knowledge level required for 

Go Live

Coordinates the creation & approval of the standard operating procedures

·  Acts as Subject Matter Expert in terms of process design, ensuring in the same time the adaptation of the customer processes to the client environment 

·  Continually seeks opportunities to increase customer satisfaction 

·  Communicates effectively with project stakeholders in order to identify needs and evaluate alternative solutions 

·  Communicates progress, risks, expectations, timelines, milestones and other relevant metrics/project progress to all project stakeholders 

·  Ensures sign off of the project deliverables from end customer, develops lessons learnt. 

Requirements: 

·  Bachelor’s degree

·  > 5 years working experience (preferably financial industry or telecom)

·  Participation in Lean /6 sigma trainings or certification (Green/Black Belt)

·  Proven experience on conducting End to End process optimization projects within different domains using Lean/6sigma methodology, acting as a Project Manager, in cooperation with various actors involved in the E2E processes. 

·  Ability to understand and connect different dimensions of Process Optimization projects (people, organization, systems)

·  Ability to coach employees on BPM approach and Lean methodology

·  Excellent presentation skills (building support material in power point and delivering) both in RO and EN

·  Excellent communication skills 

·  Excellent structuring and synthesis capabilities 

·  Able to handle cooperation with difficult profiles and constructively challenge the status quo 

·  Problem solving skills, solution orientated

·  Increased level of autonomy in managing complex topics 

Benefits: 

·  Interesting salary conditions

·  Undetermined period of contract

·  Career plan (professional, academic and financial)

·  Medical insurance

·  Official trainings and certifications

·  English, French, soft skills trainings 

·  Lunch tickets

·  Yearly professional evaluation

·  Financial benefits based in the company partnerships

·  Professional and friendly working environment

·  Professional infrastructure

·  Join a multinational team 

Company description: 

Vauban is an innovative and growing Business processes & IT services company. Continuously looking for new talents, Vauban delivers IT services and newest business solutions for main companies in the region. Working with top 100 premiums companies in several industries, Vauban is leading projects in Romania and abroad.By joining Vauban, You will be part of a successful team composed of Romanian and international competences, that will allow you to evolve your career and to succeed your projects.With Vauban you will work in a challenging and stimulating environment, where professional and personal development go hand in hand.

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