Titlu Job: Tester + First level customer support

Job-uri angajator: 34

vezi website companie

Main purpose of the job is to offer first level customer support via e-mail for a web application. *Responsibilities:* * First level support for one web app * Acceptance of support e-mails in English and German * Incident management using a support ticketing system (Zendesk or similar) * Testing & QA of the web app *Required:* * Excellent German and English language * Good communication skills * Problem solving skills: gathering information, evaluating options, and working out good solutions * Availability to work at least 20 hours per week (with a minimum of 2 hours daily) * Previous support or helpdesk experience Please send CV/resume to jobs at sparktechsoft dot com For more details about us visit http://www.sparktechsoft.com