Titlu Job: Service Engineer
For our client, a multinational from the telecommunication field, we are currently looking for good professionals, service engineers (12 positions). The location will be in Brasov.
Descrierea postului:
. Incident Management (ensuring all alerts, issues are accurately
logged, reported and escalated appropriately)
. Control of the internal and external service processes in case of
failure
. Identification of appropriate problem-resolution procedures using
specific customers information
. Single Point of Contact and Case Owner during execution and
monitoring of customers Service Level Agreements
. First Clearing operation (removal of failures according to defined
regulations and instructions)
Cerinte:
Diploma in Telecommunications or Electrical Engineering or Computer
Science,
Knowledge of communications or IP technologies
IT helpdesk experience preferable but not a must
Process oriented
Excellent communications skills
T eam player
English at least good command
German good command for 50% of selected candidates.
Oferta (bonus):
Very good opportunity for entry-level persons, the chance to work in a professional environment.
Attractive salary.
Send your CV at lfilimon@antal.com
